where operational managers (or supporters) assign requests received from property owners and/ or supervisory boards to employees and external (contractual) suppliers. There is transparent communication between the representatives of the owners (supervisory boards) and the managers.
and has to monitor and manage complaints and other requests of buyers/ tenants for a certain period of time.
The system incorporates employees in the company (users of the premises), tenants, maintenance staff, as well as external employees of the company (maintenance staff or suppliers in charge of various repairs, etc.).
e.g. software, hardware, where customers/ buyers report errors, submit various requests, complaints, etc.
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